Leading this week’s CX and marketing newsbyte, BlueOcean launches a new API for third party access to analytics, Salesforce Adds to Digital 360 and more. BlueOcean, a company known for its platform ...

In early January 2026, Salesforce’s latest updates on its AI products, particularly Agentforce and Data 360, highlighted strong interest but underscored that these offerings still contribute less than ...

Blackthorn, a Salesforce-native event management app, unveiled a new platform vision with AI tools to improve event ...

The developer-focused update includes new features, such as an API, DX Inspector, Interaction Explorer, and support for VS Code. Salesforce on Wednesday released the third version of its agentic AI ...

In a security advisory posted last week, the Software-as-a-service (SaaS) provider said that on July 18, the firm became aware of the issue, which affects a "subset" of Marketing Cloud customers that ...