Enterprise management software company Workday Inc. today unveiled a workforce management system designed to help companies track, govern and optimize their growing artificial intelligence agent ...

Smart Agent for Cisco AppDynamics aims to reduce the burden on IT teams responsible for maintaining thousands of application and infrastructure agents. Cisco AppDynamics has rolled out a new ...

As AI agents start to take over business processes that have typically been the responsibility of humans, many of those agents will have to sign in to multiple systems to complete their tasks securely ...

Zurich Insurance Group has over 55 million customers around the world. The insurer built an AI tool into its agents' workflow to increase customer loyalty. This article is part of "Build IT: ...