AI product leader at GrubMarket and Co-Founder at Butter, Shangyan Li is a leader in enterprise AI solutions for the food industry. Eight billion customers. 24/7/365 uptime. From restaurants and ...

When operations seem steady and teams are settled into their routines, calls to overhaul workflows and embrace automation may not sound appealing, but they signal where the industry is headed.

Remember when supply chain executives were told they could build their own control towers using PowerBI or Tableau? The same thing happened in 2024 and 2025 with artificial intelligence agents.