A developer went viral for reconfiguring Chipotle’s customer support bot into a coding assistant, and providing the playbook ...

An audit of chatbot responses in health and medical fields prone to misinformation found that 49.6% of responses were ...

Augustin, a German board-certified psychiatrist/psychotherapist, is a professor at the Protestant University of Applied Sciences in Bochum, Germany. A Florida father ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

“My heart is broken,” said Mike, when he lost his friend Anne. “I feel like I’m losing the love of my life.” Mike’s feelings were real, but his companion was not. Anne was a chatbot — an artificial ...

Pennsylvania is suing an artificial intelligence company to stop it from misrepresenting its AI chatbots as licensed professionals who can provide medical advice. The lawsuit alleges Character.AI ...

Artificial intelligence chatbots are transforming industries and reshaping interactions — and as their adoption soars, glaring cracks in their design and training are emerging, revealing the potential ...

Verizon reports parents should guide kids on using AI chatbots in social media, addressing issues like accuracy, sources, and ...

The retail industry is working to catch up on generative AI as the technology evolves at a rapid pace. While plenty of companies are using it to drive efficiency, it’s also presented a change to how ...

AI tools designed for traditional markets are very different from those tailored for crypto trading. Stocks behave differently than cryptocurrencies, so applying algorithms trained on stock market ...