At my real estate investment and management firm, we embrace a business strategy built on patience, agility and diversification. Based on my experience with this framework, I believe that any firm can ...

For marketers, agility is crucial. We want our company’s web content, digital experiences and messaging to be hyper-responsive to customers’ changing needs, trends in the marketplace and current ...

Everybody knows that big corporations, by nature, maneuver like battleships. Held back by their own inertia and current business strategies, they cannot turn quickly when the competitive environment ...

Almost every sector experienced incredible disruption during the last 18 months. Manufacturing was stretched on both ends by a collapse in demand for certain products at the start of the pandemic and ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Cory Benfield discusses the evolution of ...

Consumers are getting harder and harder to impress. The bar for what makes a standout customer experience (CX) is rising every year. The key is to never settle for the status quo. Shopper expectations ...

From the pandemic, to the Great Resignation, to rising costs and the supply chain crisis, the only things that are certain are change and uncertainty. But opportunity lies in moments of disruption.

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There appears to be a recurring sentiment in the workplace and online that disruption is the new normal, accompanied by a growing sense of anomie, as familiar norms, pathways, and sources of stability ...