Are you creating inclusive experiences for your customers? Many companies aren’t. For example, here’s a sampling of what Forrester heard when we evaluated typical approaches to collecting personal ...

Southern Baptists have long defended literal approaches to the Bible, but their recent translation of the Good Book might have them switching sides. Last fall, the publishing arm of the 15-million ...

Using inclusive language in employee communications reinforces an organization’s priority on inclusion, improves the employee experience and increases the likelihood of talent retention, global HR ...

The use of gender-inclusive language may not in itself help women in the workplace, a new study shows. Researchers could not find that its use in English and German had an impact on the short-term ...