Patients deserve transparent measures of quality in healthcare, but a lack of standards and auditing for these measures can do more to misinform consumers than guide their choices, according to ...

Meaningfully measuring performance is one of the hardest tasks for team managers in Agile environments. It is not only difficult, but most of the time, adopting ephemeral metrics can become ...

It’s difficult to accurately measure the performance of maintenance workers because there are so many variables. Consider what happens if you reduce performance measurement to merely counting ...

Performance measurement – if done right – can be a core activity to move the health care system to higher value for the American public, while rewarding health professionals and health care ...

The word "performance" is widely used in many contexts. When applied to infrastructure, the word generally is understood to mean supplying clean water, moving people and goods from one point to ...

Traditionally, companies have used various physical specifications, such as processor frequency and cache size, to set a baseline for PC performance. There are two problems with this approach. First, ...

Forbes contributors publish independent expert analyses and insights. I am the Kester and Brynes Professor at Columbia Business School and a Chazen Senior Scholar at the Jerome A. Chazen Institute for ...

The selection of specific measures of infrastructure performance is central to the assessment process. The committee recommends that measures be used that span the three broad dimensions of ...