Forbes contributors publish independent expert analyses and insights. I lead Boston Consulting Group’s Behavioral Science Lab. Nov 21, 2024, 08:15am EST Nov 21, 2024, 09:18am EST An organization’s ...

In the dynamic realm of software development, the effective implementation of a product operating model is crucial for companies striving to innovate and consistently deliver value to their customers.

At its Think 2026 conference in Boston, IBM unveiled a new AI Operating Model built on data, agents, automation, and hybrid cloud, alongside details of its $11 billion Confluent acquisition. The ...

For agentic AI to deliver material benefits to organizations, it can’t be layered onto existing operations. Instead, enterprise leaders must approach it as a systems-level change.

Employees are adopting AI fast, but CIOs still need to manage the operating model so quick productivity gains don't turn into ...