PC component manufacturer, EVGA, are slightly changing up their RMA process - one which is often held up as a shining example of how to deal with customer returns. The days of account-free returns are ...

Asus has just issued a public apology for the "confusion and frustration," it acknowledges has been caused by its RMA process, and the company also says it's now going to revise its prices for repairs ...

Asus has pledged to improve its warranty RMA process after being taken to task for what could only be described as extortion. A series of reports, including an investigation by Gamers Nexus, showed ...

Facing backlash from its poor RMA process, Asus now vows to improve with detailed updates on what's changing. When you purchase through links on our site, we may earn an affiliate commission. Here’s ...

A hot potato: Asus has not had a good week, to say the least. The Taiwanese gaming giant experienced a PR black eye after its RMA process was highlighted by YouTube channel Gamers Nexus, leading to ...

EVGA has just changed its RMA procedure, where the old "Guest RMA" option to return a graphics card is over and done with, and now the company requires that you register products before you send them ...

Intel is attempting to mitigate an ongoing issue with faulty Raptor Lake CPUs by replacing affected chips or offering refunds. Though initial reports of Intel's RMA process painted a picture of ...

Gigabyte is coming under scrutiny for what has apparently morphed into a confusing RMA policy, as part of an unsolicited offer to replace certain PSU models that failed under stress testing by ...