Retailers are turning to automated returns systems as rising returns volume, staffing costs, and refund fraud place growing ...

The post-peak returns surge is inevitable. Every year, retailers and e-commerce brands brace for the January reckoning—when holiday returns flood warehouses, margins shrink, and balance sheets take a ...

Returns are climbing, placing growing pressure on retailers to protect margins and recover lost value. Here’s how ecommerce businesses can process returns more efficiently and get inventory back on ...

With another sign that e-commerce has changed retail shopping patterns and the logistics needed to serve it, UPS Inc. said National Returns Day already happened. UPS estimated 1.5 million returns to ...

E-commerce may be growing at a rapid rate, but so too are the inevitable returns that accompany them. This holiday season, e-commerce returns are expected to reach $19.4 billion, or more than 30 ...

Record return volumes: Retailers handled $849.9 billion in returns last year, equal to 15.8% of sales, with online return rates surpassing 19%. Fashion hit hardest: Sizing inconsistencies, fleeting ...