ServiceNow stock is plummeting as growth investors rotate capital away from legacy SaaS names. ServiceNow's revenue has been decelerating for years, and the company's gross margin profile is eroding.
TORONTO--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced the results of its fourth annual World of Work study.
When clients of the cloud-based-software provider ServiceNow contact the company's customer support center, 80% of the cases — in the form of calls and chat messages — are handled without any human ...