When I was managing software development, one of the messiest and least efficient areas was the system test region that was set up so programmers could unit test their applications. In the fray of ...

Integrating CRM software with .NET applications is one of the best strategies for achieving quick and accurate data-driven decisions. However, here is where it gets challenging.

Robust application security is necessary to ensure Web site availability and to protect sensitive customer and corporate data and application-enabled revenue. However, there’s growing confusion about ...

Customer relationship management (CRM) is a technology-driven approach to managing a company's interactions with its potential customers. A CRM system generally helps businesses organize customer data ...

Systems theory was not originally a business theory. Indeed, systems theory was proposed in the 1940s by biologist Ludwig von Bertalanffy, say Francis Heylighen and Cliff Joslyn in their article, ...