The ITIL 4 Foundation guide describes one of the most significant challenges with IT support as the “watermelon SLA effect”. It refers to a mismatch between the service provider’s perception of its ...
Applications are the lifeblood of business. How many companies could run without accounting, ERP or spreadsheets? For that reason, many businesses have been hesitant to offload apps to remote hosters ...
Together, SoftwareOne and ServiceNow guide companies on a journey to reduce data silos, eliminate redundant software, consolidate licenses and subscriptions, and mitigate overall IT complexity. The ...
Application monitoring solutions are designed to aid your organisation in detecting and resolving issues with application performance, before they affect your end ...
In this episode of DEMO, host Keith Shaw sits down with Erik Costlow, Senior Director of Product Management at Azul, to explore how the company’s Intelligence Cloud platform is transforming Java ...
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