Despite efforts to improve customer communications, life insurers are seen as unnecessarily complicating explanations of their policies, according to the J.D. Power 2024 U.S. Individual Life Insurance ...

Life insurance[1] and annuity products[2] are experiencing rising demand as a combination of market and demographic trends push more financial advisors, insurance brokers and bankers to talk to their ...

TROY, Mich.: 9 Oct. 2025 — Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in ...

Our top picks include State Farm, Ethos and Lantern.