The New SOPS Nursing Home Survey Version 2.0: Updates, Insights, and Implementation (58:12) About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture (SOPS) are a suite of ...

This resource, Guidelines and Measures, was set up by AHRQ to provide users a place to find information about its legacy guidelines and measures clearinghouses, National Guideline Clearinghouse (NGC) ...

AHRQ's tools and research to ensure safe and seamless transitions of patients from one care setting to another, reducing preventable adverse events, drug-related errors, and other problems.

Resource: Capturing High Quality Electronic Health Records Data to Support Performance Improvement (PDF, 2.3 MB, 73 pages) ...

No matter how well you manage the customer service at your organization, problems are inevitable. Some may be serious, some may be minor, but they all play a role in shaping the member's or patient's ...

The list of valid and reliable indicators of inpatient quality of care continues to grow and evolve as measures are refined, introduced, and retired. The National Quality Forum has endorsed nearly 200 ...

Note: Resources on this page were used in testing the Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families. The materials were ...

Hospital Admission Versus Readmission Costs, 2020 (PDF, 759 KB) ...

"A lot of times patients come in and say, "I take a white pill or I take a purple pill or a green pill" and I have no idea what it is or how much they are taking. This strategy helps to improve ...

Before initiating antibiotics it is important to pause and review all relevant clinical and laboratory data and then weigh the potential benefit versus harm of initiating antibiotic therapy. Moment 2: ...

This section provides an overview of the key concepts and tools in the Communication Module.

Practice facilitators help primary care practices implement the best evidence and develop quality improvement capacity. To assist practice facilitators in gaining critical skills, AHRQ developed 14 ...